description

Our Special After-Sales Service is a virtual product tailored exclusively for the MYVES PRODUCTS COLLECTION. It provides a ONE-TIME solution for customers who are facing unique situations.

1. How to Purchase:

To initiate the purchase, you must reach out to our customer service team via email at cs@myves.com. Our dedicated support staff will assess your situation to determine if it qualifies for special after-sales service. They will then guide you through the purchase process, ensuring a seamless experience with MYVES.

*Please note that it is imperative to contact our customer service. Failure to do so may result in the service being considered invalid, with a refund of the fee to your original payment method.

2. Eligibility:

This service is available to customers who have exceeded the 12-month warranty period or are facing specific circumstances. The specific details will be determined after communicating with customer service.

3. Notes: 

Please be aware that this product CANNOT be combined with any other discounts, including newcomer or holiday discounts. Doing so could result in the service being considered invalid.